Acceptance of Terms
By accessing or using the website at mewaterdamagepros.pages.dev (the "Site"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all of these Terms, please do not use our Site or request our services. These Terms constitute a legally binding agreement between you and Maine Water Damage Pros regarding your use of the Site and any services you request through it. We reserve the right to refuse service to anyone for any reason at any time.
Services Provided
Maine Water Damage Pros provides water damage restoration, flood cleanup, mold remediation, and related emergency response services to residential and commercial property owners throughout Maine. The specific scope of work for any project will be defined in a separate written service agreement or estimate approved by both parties. All services are performed according to industry standards established by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) where applicable. We make reasonable efforts to respond to emergency service requests promptly, but response times depend on current demand, weather conditions, and geographic location. We do not guarantee specific arrival times for emergency calls.
Phone Calls and Estimates
When you contact Maine Water Damage Pros by phone, email, or through our Site, you consent to receive communications from us regarding your service request. Phone calls to or from our company may be recorded for quality assurance, training, and documentation purposes. Initial estimates provided over the phone or through our Site are preliminary assessments based on information you provide and are not guaranteed quotes. Final pricing will be determined after an on-site inspection and will be presented in writing before work begins. We do not charge for initial inspections in most cases; however, complex commercial assessments or properties requiring specialized equipment to access may incur a fee, which will be disclosed in advance. You are under no obligation to proceed with services after receiving an estimate.
Independent Contractors
Maine Water Damage Pros may engage independent contractors, subcontractors, or specialized third-party professionals to perform certain aspects of restoration work, including but not limited to electrical repairs, plumbing, HVAC services, or structural repairs. While we carefully select and oversee all contractors working on your project, these individuals or entities operate under their own licenses, insurance, and professional standards. Maine Water Damage Pros is not liable for the negligent acts or omissions of independent contractors except to the extent of our own negligence in selecting or supervising them. All subcontractors are required to maintain appropriate licensing and insurance coverage as required by Maine law.
Intellectual Property
All content on this Site, including text, graphics, logos, images, photographs, videos, and software, is the property of Maine Water Damage Pros or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws. You may view, download, and print content from the Site for your personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content without our prior written consent. The Maine Water Damage Pros name, logo, and any related marks are trademarks owned by us and may not be used without permission. Before-and-after photographs of restoration projects displayed on our Site are used with client consent or depict properties where no identifiable personal information is disclosed.
Limitation of Liability
To the fullest extent permitted by Maine law, Maine Water Damage Pros and its owners, employees, agents, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or property value, arising out of or relating to your use of the Site or our services. Our total liability for any claim arising from services performed shall not exceed the amount you actually paid for those specific services. This limitation applies regardless of whether the claim is based in contract, tort, negligence, strict liability, or any other legal theory. We are not responsible for damage to personal property, structural elements, or building contents that were concealed, inaccessible, or not disclosed to us prior to commencing work. You agree to notify us promptly of any concerns regarding completed work so that we have reasonable opportunity to address them.
Disclaimers
The Site and all information, content, and services provided through it are offered on an "as is" and "as available" basis without warranties of any kind, either express or implied. Maine Water Damage Pros expressly disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or secure, or that any defects will be corrected. Information on the Site regarding water damage restoration, mold, or related topics is for general educational purposes only and does not constitute professional advice. Always consult qualified professionals regarding your specific situation. Results of restoration services vary based on numerous factors including the age and condition of the property, duration of water exposure, and materials affected. We do not guarantee complete restoration of all damaged items or prevention of future mold growth in all circumstances.
Governing Law
These Terms and any dispute arising from them or your use of the Site or our services shall be governed by and construed in accordance with the laws of the State of Maine, without regard to its conflict of law principles. Any legal action or proceeding relating to these Terms shall be brought exclusively in the state or federal courts located in Cumberland County, Maine. You consent to the personal jurisdiction and venue of these courts. If any provision of these Terms is found to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect.
Changes to These Terms
We may update or modify these Terms at any time without prior notice. Changes become effective immediately upon posting to the Site. Your continued use of the Site after any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically. The date of the most recent update will be indicated at the bottom of this page if we implement such a practice. Material changes to how we collect, use, or share information will be communicated more prominently where required by applicable law.
Contact Information
If you have questions, concerns, or comments about these Terms of Service, please contact Maine Water Damage Pros. You may reach us through the contact information provided on our Site. For disputes or complaints regarding completed services, please contact us directly so we may attempt to resolve the matter informally. We value your business and are committed to addressing legitimate concerns in a fair and timely manner. Written correspondence should be sent to the business address listed on our Site or provided upon request.